(Help) Shipping & returns
30-day returns
Shipping & returns
Rates and times
Region
Standard
Express
Free over
Czechia
1–2 days · $8
Next day · $14
$150
European Union
2–4 days · $12
1–2 days · $24
$300
United Kingdom
3–5 days · $16
2 days · $30
$300
United States & Canada
3–6 days · $20
2–3 days · $38
$300
South Korea & Japan
4–7 days · $24
3 days · $42
$400
Duties and import taxes are included for every destination above. Prices in USD; checkout converts to your currency.
How a return works
Step 01
Start it online
Use the link in your shipping email or write to us with your order number. No reason needed.
Step 02
Pack and drop
Use the original box. Print the prepaid label and drop it at any carrier point within 30 days.
Step 03
Refund or exchange
Refunds land within five working days of the parcel arriving. Exchanges ship the same day.
01
The small print
Still stuck?
Write to the studio and a person in Prague will answer within one working day.